Your Cart


Have any questiions? Find the answer you need here.

People also ask

Ceramic dog bowls are durable, non-toxic, and easy to clean, providing a safe and hygienic option for your pet's food and water. And weighted ceramic is especially good if your dog likes to move the bowl around while eating.

Some dogs prefer elevated bowls, while others do not. It can depend on factors such as the dog's size, breed, and specific needs. But a suitable elevation of the dog bowl is nice for dogs.

In general, we recommend measuring the dog's wither height. The raised bowl should be 4" to 6" (4" for small dogs) below the wither height. But most bowl stands on the market are not made to order, so we have come up with a set of suggested figures based on this rule:
1. For small dogs with a wither height of 8"-11" ;
2. For middle dogs with a wither height of 12"-15" ;
3. For large dogs with a wither height of 16"-19" ;
4. For dogs with a wither height over 19".

Tilted bowls have few benefits for dogs, especially for certain breeds with short noses. If you want learn more about it, please read the article The Benefits of Tilted Dog Bowls.

Yes, slow-feeder dog bowls can be beneficial for dogs.These bowls slow dogs' eating to prevent bloating, vomiting, and other digestive disorders.

Yes, you can put wet dog food in a slow feeder bowl. Slow feeder bowls are not limited to dry kibble and can be used with various types of dog food, including wet or moist food. When using a slow feeder bowl with wet food, you can spread or place the food in the crevices or compartments of the bowl, allowing your dog to work to access the food and slow down their eating pace. Make sure to clean the slow feeder bowl thoroughly after each use to maintain hygiene.

Qestions about orders

1. Choose one piece of items and click on the “Add to Cart” button. If you want to buy a variety of sizes, please add them into the cart one by one.
2. Continue to checkout: Choose the payment method you want to use. You will be directed to make payment.
3. Submit your shipping address, email address, and phone number and click 'Continue'.
4. Verify information.
5. Once your order has successfully been placed, you will receive a confirmation email with your order number and the details of your order.

If you want to revise any information with your order, please contact us at as soon as possible. Changes cannot be made after shipment.  

Any cancellation on the order please email us: within 24 hours after placing the order. Any order cancellation after 24 hours will be charged with a 30% restocking fee.

After your package be shipped you will receive an email with shipping information and the tracking number. Using this tracking number you can check the package information.

After placing an order you will receive an “Order Confirmation” email with all your order details. We ask you to review your items and shipment address. Therefore, it is important to provide us a valid email address.

If you didn’t receive a confirmation email, please check your spam box.
To ensure that our emails do not go to your spam/junk folder, please add to your email address list.

Questions about payment

We accept these payment methods: GooglePay, and credit cards (Visa, Mastercard, American Express, Discover, JCB, and Diners Club).

If you have some problems with your payment, please feel free to contact us with your order detail. We will check the problem and get back to you as soon as possible.

If you have a promotional code, you could put it in the Code box when checkout and click "Apply". The system will automaticly caculate it.

Questions about shipping

Because of the unstable international shipments caused by COVID-19, we have suspended global shipping operations and are currently only delivering within the U.S. mainland.

We have warehouses all over the world, so all orders are handled and shipped according to the customer's address nearby. Orders will be processed within 1-2 business days (while some items may need 3-5 business days).

Usually our customers receive their packages within 7 business days after the order placed.

Any order questions, please be sure to email us directly at

Questions about return

While we hope you love each item you ordered, we understand that sometimes they don’t work out! In that case, we will help you with the return or exchange process. Please check out our Return & Exchange for more detailed information.

1. Please contact our Customer Support Team at to initiate a return or exchange. 
2. Once we receive your return/exchange request, our Customer Support Team will send you a confirmation email. The returned package should be sent to 2650 N. Argyle Ave., Suite 101, Fresno, California, USA 93727. And we recommend that you hold onto your tracking information, as we are not responsible for lost packages by the carrier.
3. Please allow approximately 2 business days for your requirement to be processed after we receive your request. Additional delays may occur. You will receive an email confirmation when it is processed.
4. Once we issue the refund, please allow up to 3 business days for it to reflect in your original payment method. Refunds for returns apply to the purchase price of the item(s) only. We regret that we are unable to refund your original shipping, if applicable, unless the return was a result of our error.