Qestions about orders
2. Continue to checkout: Choose the payment method you want to use. You will be directed to make payment.
3. Submit your shipping address, email address, and phone number and click 'Continue'.
4. Verify information.
5. Once your order has successfully been placed, you will receive a confirmation email with your order number and the details of your order.
After placing an order you will receive an “Order Confirmation” email with all your order details. We ask you to review your items and shipment address. Therefore, it is important to provide us a valid email address.
If you didn’t receive a confirmation email, please check your spam box.
To ensure that our emails do not go to your spam/junk folder, please add email@example.com to your email address list.
Questions about payment
Questions about shipping
Questions about return
2. Once we receive your return/exchange request, our Customer Support Team will send you a confirmation email. The returned package should be sent to 2650 N. Argyle Ave., Suite 101, Fresno, California, USA 93727. And we recommend that you hold onto your tracking information, as we are not responsible for lost packages by the carrier.
3. Please allow approximately 2 business days for your requirement to be processed after we receive your request. Additional delays may occur. You will receive an email confirmation when it is processed.
4. Once we issue the refund, please allow up to 3 business days for it to reflect in your original payment method. Refunds for returns apply to the purchase price of the item(s) only. We regret that we are unable to refund your original shipping, if applicable, unless the return was a result of our error.